Payment Center
Pay your initial consultation, treatment plan, or monthly instalment securely online. Card details are handled by PaymentPlus, an Irish payment processor regulated by the Central Bank of Ireland. NeoFertility never sees or stores your card number.
Encrypted connection
Major debit & credit cards
Strong Customer Authentication
Card data enters on PaymentPlus
PaymentPlus regulated
Payment questions
What if my payment fails?
If your card is declined or the payment does not complete, no charge will be applied. You can try again with a different card or contact the clinic and we will arrange another payment method.
Can I get a refund?
Initial consultations are fully refundable with two working days' notice of any changes or cancellations. The treatment plan is non-refundable once treatment has started. For specifics, see our pricing page or contact the clinic.
Do I need to pay before my consultation?
The initial consultation fee is payable on booking. The treatment plan is payable on the day of, or within 2 weeks of, your first appointment. Tests and medications are billed separately as you receive them.
Why is my card form on a different domain?
For your security, your card details are entered on PaymentPlus's domain rather than ours. PaymentPlus is an Irish payment processor with PCI-DSS Level 1 certification. NeoFertility never sees or stores your card number, only confirmation that the payment succeeded.
Prefer not to pay online? Contact the clinic and our staff will arrange a bank transfer or card-over-phone payment.